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Request a Return or Credit - Goods Return Authority Form

Please complete the Goods Return Authority Form to apply for an exchange or refund on OfficeMax ordered products.

Simply enter the account IDemail address you used to make the order as well as either the Web Order ID or Sales Order Number. Confirmation of these details will give you access to specify products, state credit or return reasoning and to confirm pickup address details.

For more information or for assistance when completing the Goods Return Authority form, please contact our Customer Service Team on 1300 FILE IT (1300 345 348).